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What You Can Do With Avaya OneCloud CPaaS


Automatic Speech Recognition

Automatic Speech Recognition

Enable your IVR, call center, or phone numbers with the ability to recognize and interpret speech. Learn More .

MMS

MMS

Build communication and notification apps with the ability to send text messages that include multimedia content, such as images and videos. Learn More .

SIP Registration

SIP Registration

With SIP Registration you can connect your SIP-enabled devices or softphones directly to Avaya OneCloud CPaaS and use our APIs to build call-handling logic. Learn More .

Text-to-Speech

Text-to-Speech

Convert written text into naturally sounding voices. Learn More .

SMS

Build an app to automatically exchange text messages with your customers. Notify them, remind them, poll them, and get creative using a single user or group messaging. Learn More .

Phone Calls

Build an app so your team can quickly make calls to any phone number, in any part of the world, using your real phone number or a custom caller ID. Learn More .

Buy Numbers

Buy Numbers

Buy local and toll-free numbers and short codes from Avaya, fully online and with no set-up required. Learn More .

Add Voice

Build voice capabilities into your apps to track calls, ensure leads are quickly followed up on, and detect and respond to voice commands with Interactive Voice Response (IVR). Learn More .

Record Calls

Record Calls

Build outgoing call recording functionality to save or share with your teams. Learn More .

Call Transcriptions

Call Transcriptions

Build in automatic transcription during calls — or even after a call happens. Learn More .

Voice Changer

Voice Changer

Build a filter app so your team can lower or raise their voices, or even go full robotic during phone calls with each other, to customers, or to reach the mothership. Learn More .

Background Audio

Build in added ambient noises like traffic sounds, background audio or white noise to customer or internal calls. Is that a foghorn I hear? Learn More .

InboundXML

Build and integrate automatic call responses, user flows and SMS replies (and more) using simple noun and verb syntax. Learn More .

Pre-Packaged Apps

Avaya OneCloud Smart SIP Networking

Use Avaya OneCloud CPaaS as your smart burstable SIP provider

Avaya’s SIP service with hybrid/support enables some voice, video and IM services to be fully compatible with your current on-premise UC platform, and others to migrate to a communications cloud. Learn how Avaya OneCloud CPaaS helps Volar Mobile engage customers with SMS.
Read more now

Avaya Cloud Notification Service Virtual Assistant

Better Caller Experiences

Enable a SMART auto attendant that answers and greets callers, making it easier to reach the right person or team 24/7. Avaya Cloud Notification Service can help a small business feel larger, setting a strong professional tone with the way their phones are answered and customers connected.
Read more now

Avaya Cloud Notification Service

Notification and engagement delivered with Avaya OneCloud

Avaya Cloud Notification Service is unique in its response tracking and location requesting abilities. Used independently or combined, these features create a powerful and virtually unlimited number of use cases and scenarios.
Read more now

Avaya Spaces IX Collaboration

Team meetings and collaboration redefined

Avaya IX Spaces is a cloud-based team collaboration and meeting app with messaging, audio and video conferencing, file sharing, and more in an easy-to-use application that you can access from anywhere.
Read more now

What Does It Cost to Use Avaya OneCloud CPaaS Features?

Select your country to see pricing:

Messages
Send and receive messages starting at:

SMS Local
Free$0.005
inbound per smsoutbound per sms
SMS Toll-Free
$0.0085$0.0085
inbound tollfree per smsoutbound tollfree per sms
MMS Local
$0.02$0.02
inbound per mmsoutbound per mms
MMS Toll-Free
$0.02$0.02
inbound tollfree per mmsoutbound tollfree per mms

Phone Calls
Send and receive calls starting at:

Local
$0.010$0.015
inbound per minoutbound per min
Toll-Free
$0.030$0.015
inbound per minoutbound per min

Buy Numbers
Purchase your own number starting at:

Local
$1.00
per month
Toll-Free
$2.00
per month

Additional Features

Transcriptions
Auto transcription$0.05/min
Hybrid transcription$0.29/min
Carrier Services
Carrier Lookups$0.01/req
BNA Lookups$0.05/req
CNAM Lookups$0.01/req

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