Zang Cloud Voice

Get the fully functional, robust phone system your business needs to grow, and don't pay for the features you don't need. Build the apps and integration you require to surpass your company's goals — and your own imagination.


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Why Use Voice in Your Business


Talking Still Drives Business

Talking Still Drives Business

Email, video and other forms of communication are important, but nothing trumps a good ol' fashioned voice-to-voice conversation between two or more people.

Push Workplace Efficiencies

Push Workplace Efficiencies

Things that used to be "nice to have" are fully in your reach, things like automatic voice recording, transcriptions, and call routing so you can make better use of your employees' time.

Connect With Customers

Connect With Customers

Engage and connect with your customers, and set your employees up for success when handling customer escalations.

What You Can Do With Voice


NEW Automatic Speech Recognition

Automatic Speech Recognition

Customers can navigate your voice menus and IVRs by simply speaking their selection.

NEW SIP Registration

SIP Registration

Connect your existing telephony infrastructure, including your IP PBX and SIP endpoints, to the cloud. Using Zang Cloud means that you can keep what’ve you got and use us only when it makes sense.

NEW Text-to-Speech

Text-to-Speech

Zang Cloud enables your app to convert written text into naturally sounding voices, with over 20 supported languages.

Global Phone Numbers

Global Phone Numbers

We provide global support for numbers, as well as toll-free numbers across 40 countries (and counting). See more information on phone numbers here.

Conferencing

Conferencing

Add voice conferencing to any app and enable multiple parties to connect by calling the same number. The host also has the option to manage the conference, see who’s on the call, play greetings or wait music, mute and "kick out" participants.

Call Analytics

Call Analytics

Zang Cloud provides real-time analytics for every call, including tracking, billing and background information on the caller.

Transcription

Transcription

Zang provides hybrid, keywords, and automatic, near real-time transcription of voice calls. The days of sending out calls to be transcribed and having to wait days for the process to be completed are now (thankfully) in the past.

Voice Effects

Voice Effects

Add voice effects to your calls by augmenting things like pitch, temp, bitrate and octaves. Play around and let us know what effects you make!

Interactive Voice Response

Interactive Voice Response

Create voice menus that enable a caller to navigate your directory and find information by simply calling into your main number. The ability to interrupt a live call and even send or recognize DTMF audio tones means that you can enable simple, self service for customers.

Split Channel Call Recording

Split Channel Call Recording

Zang Cloud easily enables the ability to record, store and analyze the content of calls. Channels of each participant can be recorded separately for quicker access to the right files.

Caller Identity Management

Caller Identity Management

We protect your customers' and employees' identities by masking each of their caller IDs during the process of a call.

Inbound Call Processing

Inbound Call Processing

We process each inbound call in a developer-friendly format, so you can manage calls and ensure the best experience for your customers.

Robust REST API

Robust REST API

Zang provides a powerful REST API that enables you to easily integrate voice and calling features into your own mobile, web or enterprise apps.

Use Cases


Call Recording and Transcription

Call Recording and Transcription

Automatically record incoming and/or outgoing calls and then have them transcribed into text for review later.

Interactive Voice Response

Interactive Voice Response

Customers can navigate to information and relevant points of contact, simply by calling into your organization's main line and navigating your automated Interactive Voice Response (IVR) menu.

Custom Caller ID

Custom Caller ID

Display a different number to mask your real caller ID information...for any reason!

Conferencing

Conferencing

Host audio conference calls with multiple participants from anywhere.

Call Unmasking

Call Unmasking

Unmask incoming phone calls by revealing blocked or unknown numbers.

Call Tracking

Call Tracking

Track call data and gain better insights into your customers and campaigns.

Click-to-Call

Click-to-Call

Enable the dialing of phone numbers in your web or mobile apps with a simple, click-to-call action.

Pricing

Pay for only what you use, and scale up or down as you need.

Select your country to see pricing:

Make a Call

Local
$0.015
per minute
Toll-Free
$0.015
per minute

Receive a Call

Local
$0.01
per minute
Toll-Free
$0.030
per minute

Buy a Phone Number

Local
$1.00
per month
Toll-Free
$2.00
per month

We offer custom pricing plans for high-volume users, so please don't hesitate to contact our sales team to get rates. Some features are not available in all countries. Contact support for more information.

Transcriptions
Auto transcription$0.05/min
Hybrid transcription$0.29/min

How Our Customers Use Voice

TapeACall Logo

TapeACall

TapeACall provides an easy way to record calls on an iPhone and in order to address increased demand for the app, TapeACall partnered with Zang to introduce enhanced scalability and reliability. Read more now.

TaCode Tuesdays

TaCode Tuesdays

Every Tuesday, we detail how to create an app, then provide the free code to make it happen. Actual tacos aren't provided, but isn't free code just as good?

Starting reading now

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